Terms of Service

Terms of Service

Last Updated: November 2025

Welcome to NephroLink ProCare Solutions (“NephroLink,” “we,” “us,” or “our”). By using this website and our services, you agree to the Terms outlined below. If you do not agree, please stop using the Website and Services.

1. Definitions

Services — all offerings by NephroLink, including Kidney Buddy™ guidance and dialysis support.

User — anyone accessing the Website or using our Services.

User Content — any information you provide voluntarily, including health-related details during support interactions.

Website — nephrolinkprocare.ca and all related digital pages.

2. Acceptance of Terms

By using our Website or Services, you confirm you are 18+ (or have guardian consent) and you agree to comply with these Terms and applicable laws.

3. Description of Services

NephroLink provides non-clinical kidney guidance and support services.

Our Services do not replace medical advice, diagnosis, or treatment.

Always consult your healthcare provider for medical decisions.

We may modify, update, or discontinue Services at any time.

4. User Responsibilities

You agree to:

• Provide accurate information

• Use the Services only for lawful purposes

• Not disrupt or hack the Website

• Not upload harmful code or malicious content

• Not misrepresent yourself

You are responsible for keeping your login or communication details secure.

5. Information You Provide

Any information you share — including messages, forms, or health-related details — is voluntary.

Not providing certain information may limit our ability to support you.

Your information is handled according to our Privacy Policy.

6. Payments

Some Services require payment.

• Payments are processed via trusted third-party processors

• NephroLink does not store credit card or banking information

• You agree to pay all applicable fees

All purchases are final unless otherwise stated.

7. Intellectual Property

All Website content (logos, branding, text, images, graphics, and digital assets) belongs to NephroLink.

You may not copy, reproduce, modify, or distribute any content without written permission.

Any feedback or suggestions you provide may be used by NephroLink without compensation.

8. Disclaimer of Warranties

The Website and Services are provided “as is” and “as available.”

We do not guarantee accuracy, completeness, reliability, or uninterrupted access.

Nothing we provide is medical advice.

You use our Services at your own risk.

9. Limitation of Liability

To the fullest extent allowed by law, NephroLink is not responsible for any:

• Indirect or consequential damages

• Loss of income

• Loss of data

• Personal decisions made based on our guidance

Your sole remedy is to discontinue using the Website and Services.

10. Prohibited Actions

You agree NOT to:

• Use the Website for illegal purposes

• Provide false information

• Attempt unauthorized access

• Interfere with Website operations

• Harass, threaten, or harm others using our Services

Violations may result in immediate termination of access.

11. Termination

We may suspend or terminate your access at any time, with or without cause.

You may stop using the Website anytime.

Certain sections (like Intellectual Property and Limitation of Liability) remain in effect after termination.

12. Updates to These Terms

We may update these Terms periodically.

The “Last Updated” date will reflect changes.

Continued use of the Website means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of Ontario and applicable Canadian federal laws.

Any disputes must be resolved in courts located in Ontario.

14. Privacy Policy

Your use of the Website is also governed by our Privacy Policy.

Please review it here:

https://nephrolinkprocare.ca/privacy-policy

15. Contact Us

For questions about these Terms, please contact:

NephroLink ProCare Solutions

Email: info@nephrolinkprocare.ca

Website: https://nephrolinkprocare.ca